Only 25% of senior business executives feel that HR “plays a crucial role in strategy formulation and operational success”

(Major 2007 international survey)

 

A common challenge for human resources is how to move away from being viewed primarily as a cost centre and administrative function.

 

Although significant work may go into developing people strategies, ineffective communication planning and support is often a factor in human resources being seen as 'talking another language' and 'being on another planet'.

 

It’s not surprising to find research revealing that many HR teams feel unappreciated and misunderstood.